Washington State Health Care


Transformational change is not an ambiguous concept any more. Organizations large and small face a global marketplace where the rules governing competitive advantage have changed. Strong group leadership and communication skills are the tools needed to survive system-wide change. These skills mobilize and unite diverse groups of people who may never have worked together before, or who need to work together in a different manner.

Nowhere is this change happening so fast and with so much public attention as in health care. All segments of the health care industry – whether major hospitals and medical centers, HMOs/PPOs, clinics, physicians in group practice, or new physician-hospital organizations – have become the proving ground for leadership techniques that can be adapted and applied to other industries.

The focus of this report is group leadership and communication skills which can stand the test of rapidfire change and downsizing in the health care setting and are also transferable to a multitude of fields. Continue Reading…